Maintaining close communication with the customer supply chain throughout the process of the order; reviewing the product requirement before work starts; providing the customer with a delivery date for goods at the appropriate time.

To maintain the integrity and provide traceability of the product supplied by ensuring that all receipts of such information / data will be recorded and stored in specified files. 

To provide products which are correct to customer specification by conducting and recording inspections at critical stages in the preparation process. 

To ensure good product quality by making purchases from reputable suppliers (preferably with an ISO 9001 QMS), that are subject to recorded verification and acceptance inspections. 

To continuously monitor BSJ’s performance by subjecting the QMS to regular internal audits and management reviews, so that changes and improvements can be made where appropriate.

To ensure that only properly qualified and experienced personnel are involved in the process of orders, by giving managers specific responsibilities for assessing requirements, allocating personnel and monitoring personnel performance.